Utilising Unified Communications for remote work

Businesses that want to maintain a high level of productivity and efficiency need unified communications (UC). With the help of this technology, businesses can keep up with rapidly evolving workplace trends like globalisation and mobile workforces. It is a key component of enhanced communication, collaboration, IT strategies, digital transformation, user experience and overall business growth.

The new hybrid work model that combines remote and office work is here to stay. The need for intelligent UC solutions has been influenced by the prevalence of a more dispersed workforce. When working from home or while travelling, employees must have access to the same set of tools and levels of engagement as they would have in the office.

How mobilising UC boosts business efficiency

Team members can collaborate on projects, hold virtual meetings and instantly access data thanks to UC technology. It eliminates the time-consuming requirement for employees to continuously switch between applications.

Wherever they are working from, UC solutions offer seamless connections between employees and productivity tools that empower the workforce. The elimination of location and separation limitations allows for greater company mobility. UC technology also eliminates technological barriers to workers collaborating long-distance, holding incredible benefits for organisations, especially in terms of productivity.

Applying UC infrastructure is more economical than developing in-house software, which leads to a reduction in IT expenditure. The cost of various licencing fees is also decreased by consolidating many different and overlapping applications into one.

UC supports a vibrant office culture

The new collaborative workspace facilitated by UC tools significantly reduces isolation - a concern for hybrid workers. Staff members are able to participate in a healthy office culture because of the immersive nature of real-time communication and video conferencing.

Cloud-based UC applications, like Microsoft 365, integrate various functions, including file sharing, live conferencing and emailing. Providing employees with an enterprise-grade user experience at home fosters a more engaged, cohesive workforce and improves the company's overall efficiency.

What tools does UC offer?

As a cloud-based communications model, UC is a collection of technologies that are combined into a compatible application for synchronous collaboration. Its functions include file sharing, reporting/analytics, video calls and conferencing, email and chat, and task management. Everything takes place on a centralised platform.

Easy-to-use systems are essential for remote workers to communicate and collaborate. Organisational mobility can be improved by empowering the workforce with productivity tools like Microsoft 365 and other UC tools (such as internal calling and video conferencing).

How to mobilise UC for remote work

Choose a communications service provider that ensures streamlined tool implementation, management and maintenance. These solutions should deliver compatibility, efficiency and reliability to enterprises. The software must, above all else, be kept on a secure cloud-based server.

Seacom Business can provide large companies with a full suite of Microsoft applications for various business operations. Our Microsoft 365 solutions deliver compatibility, efficiency and reliability to enterprises.

Microsoft 365 is a collaboration app for business and is offered along with its other common programs (including Word, Excel, PowerPoint, Microsoft PowerBI, Microsoft Exchange Online, as well as OneDrive). This comprehensive service includes all software licensing and setup. For more information or to get a quote for our unified communications services, email us at marketing@seacom.com or leave us a message.

Seacom owns Africa’s largest network of information and communications technology (ICT) infrastructure, including fibre optic networks and subsea cables. We offer a wide range of industry-leading scalable ICT solutions for large companies that operate throughout the region.

Seacom is privately owned - making it adaptable to the needs of the client. We are the preferred ICT and internet connectivity supplier for African enterprises. We can guarantee fast, reliable and secure internet and networking services at affordable prices.

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