Cloud
Offers a comprehensive suite of Cloud and Data Centre solutions that provide flexible, scalable, and resilient IT environment management.
Communications
Provides a suite of voice and productivity tools to enhance communication and collaboration, streamlining business interactions and efficiency.
Connectivity
Ensures reliable and high-speed internet and network services, enhancing operational efficiency and communication across organisations.
Cyber Security
Enhances business security by implementing robust measures to protect critical data, systems, and the network from cyber threats, ensuring continuous and resilient operations.
Smart Networking
Provides a reliable overlay that simplifies network management and boosts application performance, ensuring efficient connectivity and resource optimisation.
Microsoft 365
Microsoft 365 is a comprehensive suite of productivity and collaboration tools designed to meet the diverse productivity needs of businesses. Leveraging cloud technology, it integrates seamlessly across devices and platforms, promoting a more connected and efficient working environment.
- Integrated Collaboration and Productivity Tools
- Flexibility and Accessibility
- Security and Compliance
Colocation
With eight facilities nationwide, SEACOM Colocation provides customers with the most suitable operating environment for IT infrastructure that supports business continuity and growth. Protected by multiple layers of security, resilient power, cooling systems and industry leading SLA-guaranteed uptime, SEACOM’s Colocation provides the most secure and optimal way to collocate IT infrastructure in sub-Saharan Africa.
- Guaranteed Uptime
- N+1 Redundancy
- Rigorous Security
Storage
All virtual server storage is configured on PureStorage, FlashArray//C Data Sheet for Hybrid Storage and Pure Storage. Pure Storage offers All-flash NVMe performance storage allowing for simplicity, efficiency, and rich data services for Enterprise applications that demand performance. Partnered with our Evergreen Support, we can upgrade performance, capacity, and features over time without disruption. PureStorage device has the capability to report all anomalies directly to the Command Center. PureStorage is a Gartner® Magic Quadrant™ Leader for storage nine times in a row.
- High Performance and Efficiency
- Scalability and future proofing
- Proactive Anomaly Detection and Leadership Recognition
Backup and Recovery
In partnership with Redstor, SEACOM provides full online backup and recovery. Devices automatically backup files as soon an Internet connection is detected to allow for full system backups which can be recovered to Hyper-V, VMware, Azure, and AWS. A combination of AI/ML is integrated to ensure recoverable data is infection free whilst minimising manual intervention to remove malware. Backup is extended into Kubernetes and SaaS applications like Microsoft 365, Google Workplace, and Salesforce.
- Enhanced Data Protection and Security
- Seamless Automation and Reduced Manual Intervention
- Versatility and Compatibility with various Environments
Voice Termination
SEACOM's voice termination service ensures dependable voice communication across our secure network, offering seamless local to global call routing wherever your business operates.
- Support for number porting. New geographic and nongeographic numbers, including numbers from over 100 countries
- Portal access with call records and analytics
- 99.99% Uptime SLA
Unified Communications (UCaaS)
Unified Communications as a Service (UCaaS) is a holistic cloud-based solution designed to streamline business communications by integrating various communication tools and technologies into one cohesive platform. This service model is tailored to enhance collaboration and connectivity within organisations, offering a range of functionalities from instant messaging and voice calls to file sharing and video conferencing.
- Comprehensive Communication Tools
- Scalability and Cost Management
- Enhanced Mobility and Flexibility
Contact Centre as a Service (CCaaS)
Contact Centre as a Service (CCaaS) represents a modern approach to customer engagement, offering a cloud-based software delivery model that is maintained within the provider's infrastructure. This innovative service model grants businesses the flexibility to enhance their customer service operations with a host of features.
- Multi-Channel Communication
- Advanced Analytics and Seamless Integration
- Empowers Mobility
Direct Internet Access
SEACOM's Direct Internet Access service provides businesses with high-speed, dedicated, SLA-backed, Tier-1 symmetrical Internet bandwidth. Services with line rates up to 10Gbps or 100Gbps on a single interface can be delivered to your premises directly out of SEACOM's data centres with no shaping, usage limits as well as the ability to burst capacity on-demand.
- Truly Symmetrical
- Uncontended with a 99,9% SLA
- Uncapped and Unshaped
Cloudworx
SEACOM’s CloudWorx provides dedicated, secure, and private connectivity directly to all major Hyperscalers, like Amazon Web Services and Microsoft Azure. Connecting you directly to cloud providers reduces network costs, increases bandwidth throughput, and provides a more consistent network experience than internet-based connections.
- High-availability Services
- Lowest Latency Paths to Hyperscalers
- No Fair Usage Policy or Contention
Wireless Backup
A Microwave Fibre Backup service that increases site availability and offers resiliency in support of your primary Internet link. Our Backup options include flexible choices between Point-to-Point or Point-to-Multipoint licensed or unlicensed failover.
- Automatic Failover
- Increased Site Reliability and availability
- Improved Network Redundancy
Ethernet
Ethernet is the building block for multi-site communication. This service provides flexible, low latency, point-to-point, point-to-multipoint and multipoint-to-multipoint Ethernet connectivity between all major South African metropolitans as well as major African and International interconnection points.
- Bulk Ethernet
- Corporate Connect
- Burstable Capacity
Satellite Internet Access
With VSAT and LEO Satellite Internet covering every corner of South Africa, our satellites provide connectivity in outer-laying regions where typical connectivity mediums are not apparent or feasible. Services are point-to-multipoint with a dedicated two-way communication circuit from an on-premises earth station at the customer’s site through to the teleport facility in Midrand.
- End-to-end Engineering Options
- High Availability
- SLA Backed Service
Enterprise Internet Access
SEACOM's Enterprise Internet Access is designed for fast, business-centric connectivity. Our 1:1 dedicated, high-speed and low latency options are designed for high-demand business operations and backed by SLAs to ensure high performance, guaranteed internet services all year round.
- Uncapped, Unshaped, Uncontended
- No Fair Usage Policy
- 99% SLA with 24/7/365 Technical Support
- Fibre optics and Wireless Fibre
Broadband Internet Access
SEACOM’s Broadband Internet Access is a cost-effective, high speed Fibre service tailormade for SME’s and branch locations. Services are robust, reliable, and engineered for day-to-day business operations.
- Uncapped and Unshaped
- Best-effort Service
- Fibre optics and Wireless Fibre
Mobility
Whether at the office, a client site or even at home, employees need a secure connection that enables them to work effectively from where they are, at any time. Our APN Solutions enable fast, secure connectivity from mobile devices to the organisation’s chosen network, which is the foundation of building a mobile workforce with secure connectivity on the move. This gives employees the same level of security and accessibility as if they were working from the office.
- Self-service Portal
- Define User Access Control
- Tight Governance and Risk Control
Remote Peering
Remote Peering provides the benefit of direct peering on major Internet Exchanges – including control over routing, low latency, greater visibility and lower costs, - without the large capital and operator costs involved in managing network expansion
- Connect Directly into Major IXs
- Flexible Bandwidth Options
- SLA backed service
Endpoint Protection
Endpoint Protection is a cloud-based service ensuring you have advanced anti-virus, anti-spyware, and firewall protection for your laptops, desktops, and servers. A pre-configured service with best practice policies, saving you time during deployment.
- Virus, malware, network, and web-based attack protection
- Whitelisting / blacklisting of applications
- Stops targeted attacks and zero-day threats.
Email Security
Our Email Security Service provides comprehensive protection against a wide range of cyber threats, including phishing attacks, malware distribution, and business email compromise (BEC). Designed to protect your business and personal communications, our service ensures the integrity of your digital exchanges, preserves sensitive information, and maintains privacy amidst the evolving landscape of cyber threats.
- Improved data integrity
- Compliance Assurance
- Advanced email protection
DDoS Protect
A fully managed, intelligently automated solution that’s continuously backed by global threat intelligence. DDoS Protect assists in detecting and mitigating against unexpected or sudden attacks. From on-demand mitigation solutions that aid in minimising the impact of a DDoS attack, to holistic protection that ensures attacks are never unexpected.
- Always-on Protection
- Advanced Detection and Mitigation
- Flexible and Scalable to Meet Business Growth
Firewall-as-a-Service
SEACOM’s Firewall-as-a-Service (FWaaS) is a cloud-based, fully managed solution designed to be your first layer of defence between your network and the internet. With high availability and custom configurations, we offer robust network security tailored to business needs.
- Unified Security Policy.
- Deep packet inspection.
- Monthly backup configuration.
Managed Detect and Response
Delivering comprehensive, enterprise-level security with a mix of advanced technology and human expertise, plus additional services like compliance support and concierge services for businesses of all sizes
- Advanced Threat Protection
- Customised Support
- 24/7 Monitoring and response
Secure Access Service Edge
Delivered from a unified cloud-native platform, SEACOM’s SASE secures uses to the internet, cloud services, SaaS, and private applications, regardless of location. SASE brings all security functions found in traditional networks and delivers it purely from a global, multi-tenant cloud environment spanning across 160 PoP’s. Providing security from the cloud edge enables organisations to make security and application access available for the user right down to the endpoint, regardless of their location and device.
- Zero Trust Access.
- Reduced Network Friction.
- Improved Security Posture.
Device Management
Outsource your Security Device Management to access specialised technical skills and 24/7 support, benefit from a dedicated Security Operations team for comprehensive firewall management, and utilize Opex models for cost-effective hardware, licensing, and administration24/7 Monitoring of all Software and Hardware.
- Access to specialised expertise
- 24/7 monitoring and support
- Cost efficiency
Software-Defined WAN (SD-WAN)
Software Defined WAN provides better network capability by giving you greater levels of security, control, visibility and application performance. SEACOM’s SD-WAN allows organisations to optimise their network by prioritising critical applications regardless of where they are located, while efficiently managing multiple branches from a central location.
- Easily distribute traffic to maximise bandwidth.
- Robust security built into its fabric.
- Deep application visibility with improved performance.
LAN Management
SEACOM Managed LAN Services offers reliable, available, and consistent network data communications to support office operations. Delivered as a Managed Service, all active LAN components, like configuration, hardware and software management, maintenance, and roll-out is handled by us.
- Complete LAN Management and Support.
- Monitoring and Performance Reporting.
- Network Security to all LAN Devices.
Wifi-as-a-Service
Provisioning WiFi 6 connectivity for large-scale entities and delivered as a Managed Service, the service includes Corporate WiFi for the office and Guest/Public WiFi for office visitors tailored to ensure user experience. Assessment, deployment and management is handled by us end-to-end.
- Security First.
- Ongoing Network Management and Reporting.
- Adapts to Devices and User Expectation.
