March 14, 2022

SEACOM Business provides world-class Fibre Internet Access

SEACOM Business customers can connect to the internet directly through our global high-speed data network, which is supplied directly to the customer's premises using last-mile fibre connectivity. SEACOM owns the subsea cables and an expansive network of fibre internet infrastructure in Kenya and Uganda.

Our Fibre Internet Access (FIA) service provides greater cloud computing capabilities, both for internal operations and customer engagement. Virtual collaboration, data storage and backups all necessitate a reliable and fast internet connection. Having superior internet connectivity gives businesses a competitive advantage and allows them to adjust to changing economic climates and consumer needs.

Benefits of our Fibre Internet Access

Uncontended with a 99.9% SLA

While fibre is now the best connectivity choice, not all Internet Service Providers (ISPs) offer the same level of service. Businesses should be aware that different ISPs have varying Service Level Agreements (SLAs) that regulate the quality of the service supplied. When you shop around, you'll notice that certain SLAs don't guarantee maximum internet uptime. Users may experience frequent drops in connectivity as a result of this.

SEACOM Business's industry-leading SLA provides companies with round-the-clock connectivity, as well as a support team available 24 hours a day, 7 days a week, should any issues arise. We have a 99.9% uptime guarantee on our Fibre Internet Access services.

These offerings are also extremely secure. Businesses have their own dedicated fibre optic connection that is not shared with other users. Our expert team can assist companies in designing their own networks and establishing traffic routing channels between multiple business locations.

Truly symmetrical connections

Another advantage of our high-quality Fibre Internet Access is having symmetrical upload and download speeds. Equal speeds mean that the line is stable, allowing users to estimate how long specific tasks will take. When scaled up, internet-based processes can necessitate a significant amount of processing and a symmetrical line ensures that workflows can be properly planned.

Uncapped and unshaped service

SEACOM Business's Fibre Internet Access service is uncapped and unshaped. When an internet line is capped it means that once a specific amount of bandwidth has been used, the internet connection slows down and can even be cut off. However, with our Fibre Internet Access, users can expect sustained high speeds with very few delays. The connection will never be shut off or slowed down. Large data transfers can be delivered and received without any delays. This allows for high-speed digital communication and services like cloud-based accounting, virtual cyber security and real-time file sharing.

Medium to large businesses in Kenya can keep up with large international companies by employing the newest fibre-optic solutions and assure a bright future by tapping into our award-winning fibre network. For more information or to get a quote for our Fibre Internet Access solutions, email us at marketing@seacom.com or leave us a message.


SEACOM owns Africa’s largest network of information and communications technology (ICT) infrastructure, including fibre optic networks and subsea cables. We offer a wide range of industry-leading scalable ICT solutions for large companies that operate throughout the region.

SEACOM is privately owned - making it adaptable to the needs of the client. We are the preferred ICT and internet connectivity supplier for African enterprises. We can guarantee fast, reliable and secure internet and networking services at affordable prices.

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